Tech Trade Reviews

Tech.trade is recognized for its trade-in services, where customers can exchange their old gadgets for either cash or credit. Among the popular services, Gazelle stands out as a top choice for those seeking cash or Amazon gift cards for their used electronics. Decluttr is favored for cash returns, while Swappa is noted for providing the highest return on traded items. For in-person trade-ins, Best Buy offers a convenient option. When it comes to Apple devices, the official Apple trade-in service is a go-to. Additionally, Amazon provides a speedy trade-in process. These services are designed to offer secure and guaranteed credit or cash, allowing customers to refresh their gadget collection.

Tech.trade offers a variety of payment methods to accommodate their customers. For online transactions, credit card details are processed securely off-site by Worldpay payment systems. When a customer returns a product, once the item is received at Tech.trade, a full refund is issued to the original payment method. For shipping, they provide options like 10 Day Free Shipping on orders over £100, and Next Day Shipping for an additional cost. In case of faulty goods, Tech.trade will make arrangements to collect the item from the customer's location if it is within the 28-day return period. For unwanted goods, customers have a 14-day window to initiate a return for a full refund. These policies ensure that the payment and refund processes are straightforward and customer-friendly.

Tech.trade has a comprehensive shipping and return policy. For items over £100, economy delivery is free and takes up to 7 working days, while express next day delivery is available for orders made before 1pm at a cost of £10.00. Items under £100 have a basic delivery charge of £5.00 for 3-5 working days. When it comes to returns, customers have 28 calendar days to inform Tech.trade of any faulty goods to be eligible for a full refund or replacement, depending on the warranty period. For unwanted goods, notification within 14 days of purchase is required to obtain a refund, and the item must be returned within 28 days. If the wrong item is received, customers should contact Tech.trade immediately to arrange a return. In cases of non-receipt of items, the issue must be reported within 7 days from the estimated delivery date. If items are damaged in transit, it should be reported within 7 working days, and if the items are faulty on arrival, customers have 28 calendar days to report the fault. Tech.trade will reimburse reasonable return carriage costs for items that are damaged or faulty.

Tech.trade is known for its trade-in services, allowing customers to exchange their old electronics for cash or credit. The platform is designed to offer a secure and guaranteed return on traded items, ensuring customers can upgrade their gadgets conveniently. Popular services include Gazelle, which is renowned for providing cash or Amazon gift cards, Decluttr for cash returns, and Swappa for the highest return on items. For those preferring in-person trade-ins, Best Buy is a notable option. Additionally, the official Apple trade-in service is widely used for Apple devices, and Amazon is recognized for its speedy trade-in process. These services cater to a variety of needs, offering flexibility and security to customers looking to sell or trade their electronics.

To trade in tech devices with Tech.trade, the process typically involves requesting a quote online through their website. Once the quote is accepted, pack and ship the device using the provided shipping label. After the device is evaluated, payment is issued, which can be used towards purchasing new tech or simply as a cashback. It's important to ensure that all personal data is wiped from the device before sending it in for trade. For specific instructions and terms, visiting the Tech.trade website is recommended.

Tech.trade has received positive reviews and high ratings from customers. On Trustpilot, the company has an excellent score of 4.9 out of 5, with a majority of reviewers giving a 5-star rating. Customers have praised the great customer service, brilliant delivery times, and the quality of the refurbished tech products. The feedback highlights satisfaction with the condition of the devices received, often described as like new, and the efficiency of the customer support team in resolving any issues.

Free economy delivery for items over £100 (7 working days). Express next day delivery for orders made before 1pm: £10. Basic delivery for items under £100 (3-5 working days) is£5.

You are entitled to a full refund for your purchase if you notify Tech Trade within 14 days of the purchase.

For faults within 28 days, the company will collect the item from you. Refurbished and open box items have a 90-day warranty, while new items have at least 1 year depending on the manufacturer's warranty. You'll get a full refund for faulty items within the 28-day period.

Report non-receipt of items within 7 days of estimated delivery date for company investigation.